Careers

If you are interested in one of the open positions listed below, please send the hiring manager a copy of your current résumé along with a cover letter telling us why you believe you are the best candidate for the job.

TheatreWorks offers a generous benefits package including employer-paid health insurance; a 403(b) retirement plan; paid vacation; holidays; personal and sick days; season tickets to TheatreWorks; friends and family discounts; and a creative, energetic environment.

TheatreWorks Silicon Valley strives to be an inclusive work environment and embraces a diversity of people, ideas, talents, and experiences. We highly encourage people of color, individuals with disabilities, and other historically underrepresented groups to apply. TheatreWorks’ commitment to producing the highest quality programming is dependent on building a community whose members come from diverse cultures, backgrounds, and life experiences. We join with a growing number of theatres in the movement to ensure that those who have been excluded historically—individuals from racial and ethnic groups, LGBTQ people, people with disabilities, and women—are at the decision-making table, reflected in our programming, and represented on our staff.

Sound Supervisor

Position Overview: The sound supervisor is responsible for the load-in and strike of all TheatreWorks productions, supervising sound overhire, planning the proper installation of submitted designs, managing inventory, and assisting the designer with any notes during the tech and preview process. The sound supervisor is also responsible for the design and implementation of sound for the company’s various special events and fundraisers. TheatreWorks produces a six-show mainstage season at three venues; the Mountain View Center for the Performing Arts (two or three productions), the Fox Theatre in Redwood City (one production) and the Lucie Stern Theatre in Palo Alto (three productions). TheatreWorks also produces an annual New Works Festival at the Lucie Stern Theatre in Palo Alto.

Employment Type: Part-time, Hourly, Non-Exempt

Reports to: Director of Production

Organization Overview: Founded in 1970 by Robert Kelley (Artistic Director Emeritus), TheatreWorks has grown from a truly original Silicon Valley start-up to become the Peninsula’s leading professional nonprofit theatre company. In 2019, TheatreWorks was honored to receive the Regional Theatre Tony Award. Now under the leadership of Artistic Director Giovanna Sardelli and Executive Director Phil Santora, TheatreWorks presents a wide variety of contemporary plays and musicals, as well as revitalizing great works of the past. We are champions of new work, offering artists support and a creative home as they develop exciting new stories for the American theatre. Offstage, arts education programs in our schools and arts engagement programs in our neighborhoods uplift our audiences and strengthen community bonds. For additional information visit www.theatreworks.org

Key Responsibilities:

Load-in and strike of all mainstage productions, special events, and fundraisers
Supervise sound overhire during load-ins and strikes
Meet with sound designer and plan proper installation of submitted designs
Manage sound inventory in a neat and orderly manner
Make sound equipment purchase recommendations that fall within the scope of project(s) as well as budget
Assist designer with notes during tech and preview process
Willingness and flexibility to work occasional evenings, weekends/holidays when production schedule requires it
Consistently embody the mission and values of TheatreWorks in a professional, thoughtful, and collaborative manner. Be a team player with TheatreWorks internal company members, production personnel, performers and all external venue staff.
Attend run-through rehearsals, dress rehearsals, tech staff meetings, production meetings, and all staff meetings as required.
Other duties as assigned by Director of Production.

Qualifications & Competencies:

Strong organizational skills, safe working practices, and comprehensive knowledge of audio reinforcement and equipment
Experience with Yamaha digital mixing consoles; knowledge of PM5D specifically preferable.
Knowledge of Dante networking and QLab playback software
Basic overhead rigging knowledge
Attention to detail and ability to problem-solve and troubleshoot complex systems.
Ability to work independently and collaboratively in a fast-paced environment, balancing multiple projects and deadlines.
Must be able to lift 65lbs and be comfortable with manual labor, including on ladders and in catwalks.
Must be able to sit or stand for long periods of time.
Experience driving 24’ box trucks a plus
Passion for the arts, flexibility, and the ability to remain calm under pressure.
Must provide documents that establish identity as well as employment authorization in the USA.

Compensation Range: Hourly rate, range is $25-$29/hr.

How to Apply: Please email a cover letter / email of interest and resume with references to: productionjobs@theatreworks.org SUBJECT: Sound Supervisor Search.

The information presented above indicates the general nature and level of work expected of employees in this position. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Lead Draper

Position Overview: The Lead Draper will oversee costume patterning, cutting and supervise construction. This role is a key leadership position for costume production and fulfilling the Designer’s vision within budget and time constraints while maintaining our high-quality standards and attention to the needs of the performers.

Employment Type: Full-time, Hourly, Non-Exempt
Reports to: Costume Director

Responsibilities:

Manage costume shop operations which include overseeing construction, alteration and modification of ready-to-wear to meet the production needs on schedule and on budget.
Collaborate with the Costume Director and Costume Designer to interpret costume renderings, discussing possible materials and methods used to achieve designs.
Create original custom-fit patterns using draping, flat-patterning and tailoring techniques. Retain and organize reuseable patterns.
Supervise the work of First Hand/Asst. Cutter and Overhire Drapers, Stitchers and occasionally Interns/Volunteers while ensuring and participating in the construction of a wide range of complex and specialized costumes and craft pieces.
Fit costumes and accessories on a wide range of actors with expertise in period silhouette and sensitivity to body-image and comfort of the performer.
Strong mastery of all costume shop machines and equipment (including but not limited to industrial straight stitch and zigzag machines, industrial overlock machines, industrial steam irons and steamers). Be familiar with all shop and machine safety procedures and help instruct supervisees in safe use of all appropriate equipment.
Be knowledgeable about all types of fabric, trims and notions and their qualities to advise the Designer’s choices to best realize the vision of the production design.
Willingness and flexibility to work occasion evenings, weekends/holidays when production schedule requires it at TheatreWorks’ partner venues (Mountain View Center for the Performing Arts, Lucie Stern Theatre, Fox Theatre, etc.).
Consistently embody the mission and values of TheatreWorks in a professional, thoughtful, and collaborative manner. Be a team player with TheatreWorks internal company members, production personnel, performers and all external venue staff.
Attend run-through rehearsals, dress rehearsals, Full Staff meetings as required.
Other duties as assigned by the Costume Director.

Qualifications:

Minimum of 5 years of draping and patterning experience at a professional-level theatre, with demonstrated project management skills. College degree or technical certificate in theatre costume or clothing construction.
Experience in period costume patterning and construction techniques. Familiarity with costume history and theatre production.
Excellent attention to detail and the ability to problem-solve.
Ability to work independently and collaboratively in a fast-paced environment, balancing multiple projects and deadlines.
Experience with basic computer Windows Suite, Teams, Zoom skills.
Passion for the arts, flexibility, and the ability to remain calm under pressure.
Physically be able to sit and stand for long periods of time, operate sewing machines and irons, occasionally lift/push/pull up to 25 lbs.
Must provide documents that establish identity as well as employment authorization in the USA.

Compensation Range: $30-33 per hour; 40 hours per week.

How to Apply:

Please email a cover letter and resume to: productionjobs@theatreworks.org SUBJECT: Lead Draper Search.

Patron Services Manager

Position Overview: The Patron Services Manager will oversee the Box Office and Front of House daily operations. This role is highly visible and provides exemplary customer service to all guests, vendors, and clients while setting the tone for all Patron Services staff.

Employment Type: Full-time, Hourly, Non-Exempt
Reports to: Director of Marketing

Organization Overview: Founded in 1970, TheatreWorks Silicon Valley has grown from a truly original Silicon Valley start-up to become the Peninsula’s leading professional nonprofit theatre company. In 2019, TheatreWorks was honored to receive the Regional Theatre Tony Award, the most prestigious tribute in American theatre. Now in our 56th season, TheatreWorks presents a wide variety of contemporary plays and musicals, as well as revitalizing great works of the past. We are champions of new work, offering artists support and a creative home as they develop exciting new stories for the American theatre. Offstage, arts education
programs in our schools and arts engagement programs in our neighborhoods uplift our audiences and strengthen community bonds. Whether onstage or off, in everything that we do, TheatreWorks seeks to celebrate the human spirit and the wonderful diversity of our Silicon Valley community.

Key Responsibilities:

Consistently embody the mission and values of TheatreWorks in a professional, thoughtful, and patron-oriented manner.
Manage patron-related operations which include ticketing and event communications via phone, email, and in-person.
Hire, train, and work alongside all Patron Services Representatives providing mentorship in maintaining concierge level customer service.
Provide administrative and customer service support to Marketing, Development, and Education initiatives.
Represent TheatreWorks at institutional and local community events.
Act as primary point of contact for all Patrons Services issues for the organization.
Work closely with all other departments as a collaborative team player.
Lead Patron Services Representatives in all customer service-related matters, filtering patron issues and escalating as necessary.
Ensure patron needs are addressed in a timely and professional manner including executing ticket orders, seating requests, printing and distribution of tickets, and subscriber exchanges.
Manage monthly Box Office and Front of House shift calendars, ensuring that all shifts are covered while accommodating scheduling requests whenever possible.
Disseminate information to Box office and Front of House staff about all promotions and special events occurring at TheatreWorks.
Manage the set up and break down of mobile box office, concessions, and lobby at the theatre spaces.
Supervise and work evening and weekend Box Office and House Manager shifts as needed at the theatres.
Stay up-to-date and informed about all upcoming performances and events. (Marketing promotions, critic reviews, etc.)
Reconcile daily transactions and file orders at the end of each shift.
Work evening and weekend shifts at TheatreWorks’ partner venues (Mountain View Center for the Performing Arts, Lucie Stern Theatre, Fox Theatre, etc.) as needed.
Be a team player with TheatreWorks internal company members and all external venue staff.
Report all customer service or ticketing system related issues to appropriate management staff in a timely manner.
Attend each show by or on Opening Night (final dress rehearsal is generally open for staff to attend)
Attend sales and marketing meetings as required.
Other duties as assigned by the Director of Marketing

Qualifications & Competencies:

2-3 years of related customer service experience, with demonstrated project management skills.
Proficiency with CRM systems and Microsoft Office Suite with an advanced knowledge of Excel.
Experience with Tessitura, a plus.
Excellent attention to detail and the ability to problem solve.
Ability to work independently and collaboratively in a fast-paced environment, balancing multiple projects and deadlines.
Passion for the arts, flexibility, and the ability to remain calm under pressure.
Work evenings and weekends, including attendance at events and performances as needed.
Must provide documents that establish identity as well as employment authorization in the USA.

Compensation Range: $25 per hour; 40 hours per week.

How to Apply: Please email a cover letter and resume to: jobs@theatreworks.org
SUBJECT: Patron Services Manager Search.

Patron Services Representative

TheatreWorks Silicon Valley seeks a collaborative, trustworthy, and enthusiastic
hospitality/customer service professional to serve as Patron Services Representative. Reporting to the Patron Services Manager, the Patron Services Representative is responsible for responding to all TheatreWorks patron needs while providing the highest level of customer service. They will be responsible for the processing of subscriptions, single tickets sales and exchanges, and will be knowledgeable of Theatreworks’ policies and procedures to ensure friendly, efficient, and effective daily Patron Services operations.

Please email resume and cover letter to Patron Services Manager, Andrea Garcia at agarcia@theatreworks.org

Patron Services Representative Job Description

Accounts Payable Specialist

TheatreWorks Silicon Valley seeks an Accounts Payable Specialist to support and coordinate, cross-functional general accounting. Including functioning as the full cycle payroll administrator using ADP Workforce Now (bi-weekly and weekly), Accounts Payable, and other duties for the company.

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Teaching Artists

Teaching Artists are practicing professional artists with the passion, skills, and understanding of an educator. Real-world experience in their artistic field of choice enables them to enrich their curriculum and engage a broad scope of people beyond the classroom. Teaching Artists bridge the gap between the arts and learning to cultivate the future generations of awesome individuals ready to change this world.

We Are Looking for Teaching Artists Who:

Possess a respect for students from all backgrounds and ages.
Possess a thorough knowledge, understanding, and passion for their art form.
Have an understanding and passion for social justice.
Have Equity, Diversity & Inclusion training.
Value process and collaboration over end product.
Have excellent communication skills.
Have significant experience teaching their art form.
Are familiar with the CA Arts Standards and Common Core State Standards, as appropriate to teaching their art form.
Have good classroom management skills.
Can participate in constructive feedback.
Have reliable transportation and are punctual.
Are able to pass a background check and a TB test.
Are able to supply a social security number, Tax ID, or proof of authorization to work in the United States.

To become a TheatreWorks Teaching Artist, submit a Teaching Artist Inquiry Form and we will contact you should your background and experience meet the requirements of one of our program needs. If we do not have an appropriate opening, we will retain your resume for future programming.

Please include the following:

A cover letter, including a brief description of your artistic field, and why you love to teach. You may also upload a 3 minute video of yourself describing your experience.
A resume / CV
The contact information for three references who can speak to your work as a teaching artist
Do you also teach in another language? Please let us know!

Any questions, please email artsengagement@theatreworks.org

Directors, Musical Directors, & Choroeogaphers

At TheatreWorks, guest artists find a professional, supportive environment and appreciative audiences for their best work. We are always interested in learning about directors, musical directors, and choreographers with distinguished records of achievement.

Please send or email your résumé (in pdf format, please) to:

Jeffrey Lo,
Associate Producer of Casting & Literary Management
TheatreWorks Silicon Valley

P.O. Box 50458

Palo Alto, CA 94303

jlo@theatreworks.org