TheatreWorks Accessibility Programs

TheatreWorks strives to create an environment that is accessible for all members of our community, and offers the following services:


Audio Description provides access to the visual elements—action, costumes, settings, gestures, facial expressions, objects and other visually communicative elements of theatre. Audio Description is usually a live audio track spoken by a Professional Audio Describer to patrons with visual impairments through a wireless headset system.

To utilize the service, please pre-register through our Box Office (1.877.662.8978 or when you buy your ticket, as the service includes a pre-show talk thirty minutes before the performance.

OUR PARTNER: Gravity Access Services offer a range of services to make live performance more accessible to audience members with diverse sensory modalities and physicalities. These include live and recorded Audio Description services, pre-show Haptic Access Tours, ASL referral services, Site Visits, Media Assessments and General Accessibility consulting to assess and advise artists, producers, venues and events on best practices for making their presentations as accessible as possible.

  • Saturday, December 23, 2023 @ 8pm
  • Sunday, December 24, 2023 @ 2pm
  • Saturday, February 3, 2024 @ 2pm
  • Saturday, February 3, 2024 @ 8pm
  • Saturday, March 30, 2024 @ 8pm
  • Sunday, March 31, 2024 @ 2pm
  • Saturday, April 27, 2024 @ 8pm
  • Sunday, April 28, 2024 @ 2pm
  • Saturday, June 29, 2024 @ 8pm
  • Sunday, June 30, 2024 @ 2pm


Open captioning is a text display of words and sounds heard during an event, and is provided for patrons with hearing loss. The display is positioned in such a way that is open for anyone to see in a particular seating area. It is considered passive assistance, a service that is there to use or ignore. No one is labeled as needing the captioning with special equipment required at their seat. Caption seating is available for best viewing of the screen.

OUR PARTNER: c2 Caption Coalition is the pioneer of Live Performance Captioning (sm) for Hard of Hearing and Deaf patrons at live theatrical and cultural events and is internationally recognized as the leading authority in the field. c2 continues its mission to expand services throughout the United States and is partnered with an impressive roster of prestigious venues now offering this vital access program.

  • Sunday, December 17, 2023 @ 2pm
  • Sunday, December 17, 2023@ 7pm
  • Wednesday, December 20, 2023 @ 2pm
  • Wednesday, January 31, 2024 @ 2pm
  • Wednesday, January 31, 2024 @ 7:30pm
  • Sunday, March 24, 2024@ 2pm
  • Sunday, March 24, 2024 @ 7pm
  • Wednesday, March 27, 2024 @ 2pm
  • Sunday, April 21, 2024 @ 2pm
  • Sunday, April 21, 2024 @ 7pm
  • Wednesday, April 24, 2024 @ 2pm
  • Sunday, June 23, 2024 @ 2pm
  • Sunday, June 23, 2024 @ 7pm
  • Wednesday, June 26, 2024 @ 2pm


One performance of each our of Season 53 productions will feature live American Sign Language interpretation. Interpreters will be positioned in front of the stage in the house left section. We recommend that you choose seats on the left side of the theatre for the best view.

  • Tuesday, December 12, 2023 @ 7:30pm
  • Tuesday, January 30, 2024 @ 7:30pm
  • Tuesday, March 19, 2024 @ 7:30pm
  • Tuesday, April 16, 2024 @ 7:30pm
  • Tuesday, June 18, 2024 @ 7:30pm


Our venues offer assistive listening devices in the lobby prior to performance. No advance reservations required.


We have partnered with Pacific Hearing Service to help create the best possible audio experience for our communities. If you have questions or concerns about hearing loss, we encourage you to call their office at 650.941.0664 or visit their website today.


Both the Mountain View Center for the Performing Arts and the Lucie Stern Theatre offer accessible parking and wheelchair ramps.

Wheelchair spaces in both venues can be purchased with up to one companion seat. Patrons who purchase a wheelchair space must have their own wheelchair or walker to sit in for the duration of the performance. Companion seats may not be purchased without also purchasing a wheelchair space.


TheatreWorks is committed to making theatre accessible to all, including our community’s children and families living with Autism Spectrum Disorders and other sensory and social sensitivities. Sensory-friendly performances are designed to create an experience that can be shared and enjoyed by all.

Accommodations for these performances include:

  • A reduction in lighting and sound effects that may be considered jarring or startling
  • Modification of house lights during the performance
  • Patrons are free to talk or leave their seats during the performance
  • Extra staff on hand at the theatre
  • A judgement-free, no-shush zone

Check back for more Sensory Friendly Performances! 

If you need further assistance, please reach out to our patron services team for accommodations.

Tue–Sun, 12 noon–6pm