Accessibility

TheatreWorks strives to create an environment that is accessible for all members of our community.
The following services are available to assist patrons with limited mobility, visual impairments, and hearing loss.


Questions? Call our NEW number at
1-877-662-TWSV (8978)

 

WHEELCHAIR ACCESS

Both the Mountain View Center for the Performing Arts and the Lucie Stern Theatre offer accessible parking and wheelchair ramps. Wheelchair spaces in both venues can be purchased with up to one companion seat. Patrons who purchase a wheelchair space must have their own wheelchair or walker to sit in for the duration of the performance. Companion seats may not be purchased without also purchasing a wheelchair space.

 


 

AUDIO DESCRIBED PERFORMANCES

Audio description is a verbal commentary that tells patrons who are visually impaired what is happening on the stage during the parts of the performance where there is no dialogue.

Lizard Boy: Friday, October 29th and Saturday, October 30th 2021 @ 8pm / Sunday, October 31st 2021 @ 2pm

It's a Wonderful Life: Friday, December 17th and Saturday December 18th 2021 @ 8pm / Sunday, December 19th 2021 @ 2pm

Monsieur Chopin: Friday, February 11th and Saturday, February 12th 2022 @ 8pm / Sunday, February 13th 2022 @ 2pm

Sense and Sensibility: Friday, March 25th and Saturday March 26th 2022 @ 8pm / Sunday, March 27th 2022 @ 2pm

Gem of the Ocean: Friday, April 29th and Saturday April 30th 2022 @ 8pm / Sunday, May 1st 2022 @ 2pm

Ragtime: Friday, June 24th and Saturday June 25th 2022 @ 8pm / Sunday, June 26th 2022 @ 2pm

Queen: Friday, July 22nd and Saturday July 23rd 2022 @ 8pm / Sunday, July 24th 2022 @ 2pm

Nan and the Lower Body: Friday, August 5th and Saturday August 6th 2022 @ 8pm / Sunday, August 7th 2022 @ 2pm

 


 

OPEN CAPTIONED PERFORMANCES

Open captioning is a text display of words and sounds heard during an event, and is provided for patrons with hearing loss. The display is positioned in such a way that is open for anyone to see in a particular seating area. It is considered passive assistance, a service that is there to use or ignore. No one is labeled as needing the captioning with special equipment required at his or her seat. Caption seating is available for best viewing of the screen.

Lizard Boy: Sunday, October 24th 2021 @ 2pm and 7pm / Wednesday, October 27th 2021 @ 2pm

It's a Wonderful Life: Sunday, December 19th 2021 @ 2pm and 7pm / Wednesday, December 22nd 2021 @ 2pm

Monsieur Chopin: Sunday, February 6th 2022 @ 2pm and 7pm / Wednesday, February 9th 2022 @ 2pm

Sense and Sensibility: Sunday, March 20th 2022 @ 2pm and 7pm / Wednesday, March 23rd 2022 @ 2pm

Gem of the Ocean: Sunday, April 24th 2022 @ 2pm and 7pm / Wednesday, April 27th 2022 @ 2pm

Ragtime: Sunday, June 19th 2022 @ 2pm and 7pm / Wednesday, June 22nd 2022 @2pm

Queen: Sunday, July 17th 2022 @ 2pm and 7pm / Wednesday, July 20th 2022 @ 2pm

Nan and the Lower Body: Sunday, July 31st 2022 @ 2pm and 7pm / Wednesday, August 3rd 2022 @ 2pm
 


 

ASSISTIVE LISTENING DEVICES

Both of our venues offer assistive listening devices in the lobby prior to performance. No advance reservations required.

Instruction pamphlets are available to provide you with helpful tips on how to best use your hearing aid or assistive listening device. They are available in the lobby, or download them here:

Tips for using personal auxilary devices at the MVCPA

Tips for using personal auxilary devices at the Lucie Stern Theatre

 

DO YOU HAVE TROUBLE HEARING?

We have partnered with Pacific Hearing Service to help create the best possible audio experience for our communities. If you have questions or concerns about hearing loss, we encourage you to call their office at 650.941.0664 or visit their website today. pacifichearingservice.com.

  


 

SENSORY-FRIENDLY PERFORMANCES

TheatreWorks is committed to making theatre accessible to all, including our community's children and families living with Autism Spectrum Disorders and other sensory and social sensitivities. Sensory-friendly performances are designed to create an experience that can be shared and enjoyed by all.

Accommodations for these performances include:

  • A reduction in lighting and sound effects that may be considered jarring or startling
  • Modification of house lights during the performance
  • Patrons are free to talk or leave their seats during hte performance
  • Extra staff on hand at the theatre
  • A judgement-free, no-shush zone

 

Check back in 2022 for more Sensory Friendly Performances! 

Click here for our Sensory Friendly pre-visit guide!