Accessibility

TheatreWorks strives to create an environment that is accessible for all members of our community.
The following services are available to assist patrons with limited mobility, visual impairments, and hearing loss.

 

WHEELCHAIR ACCESS

Both the Mountain View Center for the Performing Arts and the Lucie Stern Theatre offer accessible parking and wheelchair ramps. Wheelchair spaces in both venues can be purchased with up to one companion seat. Patrons who purchase a wheelchair space must have their own wheelchair or walker to sit in for the duration of the performance. Companion seats may not be purchased without also purchasing a wheelchair space.

 


 

AUDIO DESCRIBED PERFORMANCES

Audio description is a verbal commentary that tells patrons who are visually impaired what is happening on the stage during the parts of the performance where there is no dialogue. We've partnered with Gravity to provide audio description for specific performances. During the show, professionals will provide clear and engaging descriptions of the meaningful visual details of the performance via individual headsets. To utilize the service, please pre-register through our Box Office (650.463.1960 or boxoffice@theatreworks.org) when you buy your ticket, as the service includes a pre-show talk thirty minutes before the performance.


Nan and the Lower Body: Friday, August 5th and Saturday August 6th 2022 @ 8pm / Sunday, August 7th 2022 @ 2pm

 
Hershey Felder CHOPIN IN PARIS: Friday, September 9th and Saturday, September 10th 2022 @ 8pm / Sunday, September 11th 2022 @ 2pm

 


 

OPEN CAPTIONED PERFORMANCES

Open captioning is a text display of words and sounds heard during an event, and is provided for patrons with hearing loss. We've partnered with c2 Caption Coalition to offer live performance captioning for specific performances. During the show, a screen displaying all dialogue and sound-effects helps patrons follow the action no matter what level of hearing they have. The screen is visible throughout the theatre, but most visible to seats on the right-hand side of the auditorium, towards the front.


Nan and the Lower Body:
Sunday, July 31st 2022 @ 2pm and 7pm / 
Wednesday, August 3rd 2022 @ 2pm
 

Hershey Felder CHOPIN IN PARIS: Sunday, September 4th 2022 @ 2pm and 7pm


 

ASSISTIVE LISTENING DEVICES

Both of our venues offer assistive listening devices in the lobby prior to performance. No advance reservations required.

Instruction pamphlets are available to provide you with helpful tips on how to best use your hearing aid or assistive listening device. They are available in the lobby, or download them here:

Tips for using personal auxiliary devices at the MVCPA

Tips for using personal auxiliary devices at the Lucie Stern Theatre

 

DO YOU HAVE TROUBLE HEARING?

We have partnered with Pacific Hearing Service to help create the best possible audio experience for our communities. If you have questions or concerns about hearing loss, we encourage you to call their office at 650.941.0664 or visit their website today. pacifichearingservice.com.

  


 

SENSORY-FRIENDLY PERFORMANCES

TheatreWorks is committed to making theatre accessible to all, including our community's children and families living with Autism Spectrum Disorders and other sensory and social sensitivities. Sensory-friendly performances are designed to create an experience that can be shared and enjoyed by all.

Accommodations for these performances include:

  • A reduction in lighting and sound effects that may be considered jarring or startling
  • Modification of house lights during the performance
  • Patrons are free to talk or leave their seats during the performance
  • Extra staff on hand at the theatre
  • A judgement-free, no-shush zone

 

Check back for more Sensory Friendly Performances! 

Click here for our Sensory Friendly pre-visit guide!