TheatreWorks Silicon Valley seeks a collaborative, detail-oriented, and enthusiastic Box Office Manager. Reporting to the Director of Marketing, the Box Office Manager oversees ticket sales for all productions and event programming while upholding the highest level of customer service.

Key Responsibilities:

Ticketing Operations:

• Oversee all aspects of ticketed packages including building events within Tessitura, preparing renewal mailings and facilitating sales.
• Oversee all aspects of subscription seating including seat changes, printing and distribution of tickets, and subscriber exchanges.
• Coordinate with the development department and provide support with VIP and event services.
• Assist with the set-up of events by collating all on-sale information and creating precise and accurate documentation for use by the box office and other departments.
• Attend sales and marketing meetings as required.
• Manage the installation of theatre lobby including concessions set up.
• Manage and train ticketing staff to ensure efficiency in inside sales and outside sales operations.

Revenue Generation:

• Identify and pursue ticket revenue generating opportunities.
• Collaborate within the marketing team to devise and implement sales strategy for single ticket campaigns.
• Craft a price matrix per production/event to track sales and highlight appropriate price changes, to maximize revenue.

Sales Reporting:

• Prepare box office and event sales reconciliation for the finance department.
• Record and deposit payments received from the box office, concessions, and donations.
• Manage database imports and provide internal database support as needed and support the finance department during the annual audit.
• Maintain payment gateways and work with systems providers as needed.

Qualifications & Competencies:

• 3-5 years of related ticketing experience, with demonstrated project management skills.
• Proficiency with CRM systems and Microsoft Office Suite with an advanced knowledge of Excel. Experience with Tessitura, a plus.
• Excellent attention to detail and the ability to problem solve.
• Ability to work independently and collaboratively in a fast-paced environment, balancing multiple projects and deadlines.
• Passion for the arts, flexibility, and the ability to remain calm under pressure.
• Work evenings and weekends, including attendance at events and performances as needed.

Compensation Range: $70,000 annually, based on experience and qualifications.

You Should Apply: TheatreWorks’ commitment to producing the highest quality programming is dependent on building a community whose members come from diverse cultures, backgrounds, and life experiences. We join with a growing number of theatres in the movement to ensure that those who have been excluded historically are at the decision-making table, reflected in our programming, and represented on our staff. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

To Apply: Please email a cover letter and resume to Director of Marketing, Lorraine VanRod at lvanrod@theatreworks.org.

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TheatreWorks’ Education Department is currently accepting resumes for Teaching Artists for the 25/2026 academic school year. Teaching Artists are practicing professional artists with the passion, skills, and understanding of an educator. Real-world experience in their artistic field of choice enables them to enrich their curriculum and engage a broad scope of people beyond the classroom. Teaching Artists bridge the gap between the arts and learning to cultivate the future generations of awesome individuals ready to change this world.

Job Summary: TheatreWorks Silicon Valley seeks a skilled and collaborative Teaching Artist (TA) for a variety of ensemble-devised theatre programs for K-12 students and other community members. Focus of programs is to live performance skills, including acting, playwriting, staging, voice, movement, and theatrical storytelling.

Desired Experience:

• Minimum 3–5 years as a professional actor in local, regional, or national theater or film, television, and other scripted media content (web series, podcast, etc.).
• Experience performing and/or directing contemporary and devised theatre.
• Background in voice or movement coaching is a plus.
• Experience directing or coaching K-12 youth and 55+ adults.

Skills + Qualifications:

• Skilled in leading physical warmups, ensemble-building, and performance exercises.
• Passion for collaboration and building artistic trust within an ensemble.
• Able to create, revise, and rehearse original student-devised plays and theatrical work.
• Capable of modeling vulnerability and stage presence in creative spaces.
• Experience with directing or choreographing student work.
• Background in devised theatre and experience with short and/or long-form improvisation.
• Reliable means of transportation and a valid CA driver’s license or ID are required.
• Daytime weekday availability along the Peninsula, South Bay, and other locations with mileage reimbursement offered to qualified candidates.
• Fluency in another language (please let us know what and proficiency level)!
• Cultural competency to work effectively with individuals from diverse backgrounds, as well as with a variety of institutional and governmental organizations.

TWSV is pursuing transformative action steps to center our communities in all aspects of our work and bring Diversity, Equity, Inclusion, and Access (DEIA) to the forefront of our operations and programs.

Applicants for Employment:

• Must be flexible working in a fast-paced, non-profit environment.
• This position works primarily at program sites, including K-12 schools and community centers, as well as training and development sessions with TWSV Education Department.
• Must be willing to use personal equipment such as cell phone and laptop/tablet when working remotely.
• Complete administrative duties such as recording and submitting detailed deliverables.
• Must be willing to undergo clearances/ background checks for K-12 schools and community centers. All applicants offered employment with TWSV Education Department may be subject to a Live Scan background check, as well as TB testing.
• Are able to supply a social security number, Tax ID, or proof of authorization to work in the United States.

The information presented above indicates the general nature and level of work expected of employees in this position. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Commitment + Compensation

• • Non-exempt, part-time, temporary position
  • $55 to $75 hourly, dependent on project scope and timeline
  • Mileage reimbursement is $0.70 per mile for eligible programs

How to Apply: Interested candidates should prepare a resume/CV, performance portfolio (or demo reel if applicable), and a brief statement on their teaching philosophy and commitment to youth-led arts education to Jake Arky, Director of Education, jarky@theatreworks.org with the subject line, including the position title and your name. i.e., “Teaching Artist - Lin-Manuel Miranda”

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