As of May 4, 2023:

As the federal Public Health Emergency for COVID-19 comes to a close on May 11, TheatreWorks Silicon Valley will be moving to mask optional performances for the upcoming run of Steel Magnolias from June 6–July 2 at the Mountain View Center for the Performing Arts.

Though the spread of COVID-19 in our area has slowed, we recognize that there are members of our community who still prefer or need a masked environment for health safety purposes. To that end, we will be having four performances of Steel Magnolias where masks will be required for all attendees.

MASK-REQUIRED PERFORMANCES
Friday, June 16 at 8pm
Saturday, June 17 at 2pm
Saturday, June 24 at 2pm
Sunday, June 25 at 2pm (Open Caption Performance)

If you have tickets for Steel Magnolias and would like to change your performance date to one with different mask requirements, please reach out to us at 877.662.8978 or boxoffice@theatreworks.org to let us know as soon as possible. We would be happy to accommodate you.

Thank you in advance for your patience as we make these changes. We understand that navigating this pandemic has been extraordinarily difficult for everyone, and we can assure you that we always approach these decisions with mindfulness and the utmost care for our staff, patrons, and artists. We so look forward to having you join us for this joyous, beautiful show! 

REFUND AND EXCHANGE POLICY

We know that your level of comfort with attending indoor events can change from moment to moment. That's okay!

Ticket sales are final and non-refundable. However, if you are feeling unwell or are not comfortable attending your scheduled performance for any reason, you have the following options:

• Subscribers may exchange their tickets to a different date, time, or show any time prior to the start of their performance with no additional fees. If you are exchanging into a more expensive performance or seat—like moving from a weeknight to a weekend or moving from Gold to Platinum—you will need to pay the difference in price.
  
  
• Non-subscribers may exchange their tickets for a different date in the show's run for a fee of $5 per ticket.
  
  
• Everyone can also donate their ticket for a tax-deductible receipt.
  
  

Please reach out to the Box Office by phone or email to make arrangements.

AIR FILTRATION

The Mountain View Center for the Performing Arts is using the highest level and quality of air filters. The system brings in 75% outside air and utilizes new MERV 11 air filters.

The Lucie Stern Theatre is using the highest level and quality of air filters. The filters themselves are MERV 13. The air is exchanged at least six times per hour, and 50% of circulated air is outside air