Live theatre is finally returning, and we can't wait to share our electrifying 51st season with you! That's why we're implementing a few new rules across the company to make our spaces as safe and healthy as possible for you and our hardworking team of artists, volunteers, and staff members.

Everyone who comes to one of our indoor spaces, regardless of age, must:

• Provide proof of full vaccination with matching photo ID prior to entry.
• Wear a mask at all times while inside.

If you have any questions about what constitutes being fully vaccinated or an acceptable mask, you can scroll down to our detailed safety protocols below.

TheatreWorks has always been about community, and we're eager to work together with all of you to adopt these safety measures to get back to doing what we do best: Celebrating the human spirit through thrilling, hilarious, moving, unforgettable plays and musicals!

YOUR SAFETY IS OUR PRIORITY

We know that your level of comfort with attending indoor events can change from moment to moment. That's okay! During Season 51, we will be offering:

• FEE-FREE EXCHANGES AND REFUNDS. If you don't feel comfortable attending your performance for any reason at all—including feeling sick—just contact our Box Office prior to the start of your performance and we can exchange you into a different date, a different show, or refund your ticket with no fees, no restrictions, and no questions asked.
• STREAMING PERFORMANCES. Lizard Boy and It's a Wonderful Life: A Live Radio Play will be available to stream online for those who are unable to join us in person.
• SEATING. If you would prefer to sit away from other patrons during the performance, we have held the Balcony section for General Admission distanced seating. Once you have entered the lobby, make your way up the stairs or take the elevator to the Balcony and let the usher at the door know that you would like to take advantage of the open Balcony seating in order to social distance.

We’re grateful for the trust our community has placed in us over the past 51 years, and are ready to welcome you back whenever—and however—is most comfortable for you.

OUR OFFICIAL PROTOCOLS

The following applies to our productions of Lizard Boy, It's a Wonderful Life: A Live Radio Play, and any other TheatreWorks event through at least December 31, 2021:

VACCINES

EVERYONE in your party, regardless of age, must show proof that they are fully vaccinated at the time of their entry into the building, along with a matching photo ID.

"Fully vaccinated" means that it has been 14 days since your second dose of a WHO or FDA-approved two-dose vaccine (e.g. the Pfizer/BioNTech or Moderna vaccine), or 14 days since your sole dose of a WHO or FDA-approved single-dose vaccine (e.g. the Johnson & Johnson/Janssen vaccine).

Acceptable proof is...

• A digital vaccine record, which can be obtained by California residents at http://MyVaccineRecord.cdph.ca.gov
• A physical vaccination card.
• A clear, legible photocopy of your full vaccination card.
• A clear, legible photo of your full vaccination card.

If you or a member of your party are legally exempted from being vaccinated, you must reach out to the TheatreWorks Box Office at 650.463.1960 or boxoffice@theatreworks.org as early as possible prior to your performance date to alert us (four days before your performance is the final cutoff), as you might be permitted to provide a negative COVID test as an alternative to proof of vaccination. You must discuss this option with the Box Office prior to attending your performance; vaccine-exempted patrons who show up at the theatre without having previously contacted the Box Office and received authorization will not be allowed inside, and we will either exchange you to a different performance or refund your ticket.

CHILDREN UNDER 18

Children aged 12 to 17 still must bring some form of ID with them to verify that their vaccination record belongs to them. This could be a passport, state ID card, driver's license, learner's permit, school ID, library card, or report card.

If your party contains children aged 6 to 11, you must reach out to the Box Office as soon as possible to get authorization to have them present a negative COVID test in lieu of a vaccination record. The test must either be a PCR test taken within 72 hours of your performance start time, or a rapid antigen test taken within 24 hours of your performance start time.

Children aged 5 years old and younger are not permitted in the theatre.

MASKS

Face coverings must be worn at all times while indoors, with exceptions made only for our performers (who are fully vaccinated) when they are on stage.

• Be made with at least 2 layers of breathable material.
• Fully cover the nose and mouth, and secure under the chin.
• Fit snugly against the side of the face.
• Be secured with ties or ear loops and allow the wearer to remain hands-free.

At this time—based on guidance from health authorities—neck gaiters, plastic face shields, open-chin designs, triangle bandanas, and/or face coverings containing valves, mesh material, or holes of any kind are not acceptable face coverings.

Face coverings may have an integrated transparent plastic panel to aid in viewing the wearer's mouth. These face coverings should:

• Be a fabric face covering featuring a solid plastic panel containing no openings that is attached to the fabric on all sides using tight knit stitching.
• Meet all face covering requirements laid out in the previous list.

Eating and drinking will not be permitted indoors at our venues at this time, including in the lobby. To remove your mask to eat or drink, we ask that you step outside into one of the lovely courtyards at the Mountain View Center for the Performing Arts or the Lucie Stern Theatre.

We all know how fast things can change these days, but if there are any updates or revisions to these policies or our season plans, we'll let you know as soon as possible. You can always find the most up-to-date safety protocols on this page. Thanks for sticking with us, and we'll see you in October!

VACCINE RESOURCES

TheatreWorks recognizes that there can be hesitancy around vaccination due to historical trauma inflicted by the medical establishment, as well as general inequalities in access. We also recognize that all evidence points to the current vaccines being effective and safe, and we encourage everyone who is eligible to get vaccinated at their earliest opportunity. Vaccines are free and widely available.

CDC information | FDA information

San Mateo County Vaccination Program

Santa Clara County Vaccination Program