Reopening Frequently Asked Questions

 We’re listening to your concerns and working hard to make sure you’ll be safe at our venues this fall.

 

As we look ahead to our exciting return to live theatre this October, we want to make sure you know that the safety of our patrons, artists, and staff is always our first priority. We’re continuing to monitor the most current information from the CDC, county, and state government, and are in the process of finalizing our reopening health and safety protocols. We'll be sure to reach out to our audience and update this page continually as things develop. We’re grateful for the trust our community has placed in us over the past 51 years, and we can't wait to celebrate the human spirit with you once more! 

Will you be requiring patrons to be vaccinated?

As always, we will continue to follow the guidelines and requirements set forth by the CDC, county, and state government. We highly encourage anyone who can be vaccinated to do so, and we will be making a decision about requiring vaccinations when we get closer to our first performance in October. We will send clear information and guidelines to all of our ticketed patrons well in advance of their scheduled performance.

 

Will wearing a mask be required?

We plan to follow CDC, county, and state government recommendations for mask wearing when we reopen in October.  With how quickly recommendations are changing, we will do our best to stick to the latest, most updated guidelines to ensure an enjoyable experience for everyone.

 

What about the venue cleanliness and ventilation?

We are working with the staff at our theatres to make sure facilities will be as clean and as safe as possible. There will also be hand sanitizer readily available. We are also currently working with all of our facilities to conduct the proper testing of HVAC systems and will be sure to have them meet  the proper safety regulations.

 

Why should I subscribe?

In this unprecedented time, subscriptions help us ensure the future stability of TheatreWorks and will allow us to plan to return to full strength this fall. The upcoming 51st season is full of amazing, innovative shows that you won’t want to miss!

 

What if I purchase a ticket or subscription for a show that is later re-scheduled?

Don’t worry, If we reschedule a show we will give you the option to keep your tickets for the later date or get a refund.

 

I'm a current or prospective subscriber with questions about tickets! What should I do?

Our Box Office is open Monday through Friday 12pm - 5pm. Feel free to give us a call at 650.463.1960, or email them at boxoffice@theatreworks.org

 

How can I help TheatreWorks?

There are many ways to help TheatreWorks.  One is by buying subscriptions to our upcoming season; another is by donating to TheatreWorks. You can even like us on Facebook! Every little bit counts! Thank you!